Legal
These Terms of Use (“Terms”) govern your access to and use of:
collectively, the “Platform”.
The Platform is operated by:
AGRR Real Estate LLCTrading as Access Group Realty and AccessRealty.aiIn these Terms, “AGRR”, “Access Realty”, “we”, “us” and “our” refer to AGRR Real Estate LLC and, where appropriate, its affiliates, personnel, brokers, contractors and authorised representatives.
“You” and “your” refer to any person accessing, browsing, communicating through or otherwise using the Platform.
By accessing, browsing or using any part of the Platform, submitting an enquiry, using the AI Concierge, requesting a private brief, downloading material or communicating with us through the Platform, you confirm that:
If you do not agree to these Terms, you must not use the Platform.
Your use of the Platform constitutes acceptance of the version of these Terms published at the time of such use.
Where you use the Platform on behalf of a company, partnership, family office, trust, fund or another person, you represent that you are authorised to bind that person or entity to these Terms.
You may use the Platform only if:
The Platform is not directed to children.
We may request evidence of your identity, age, authority, residence, source of funds, legal capacity or eligibility at any time.
We may refuse access to or use of the Platform without being required to provide a reason, subject to applicable law.
The Platform is a privately operated property discovery, information, communication and lead-generation platform.
Unless expressly agreed otherwise in a separate written agreement signed or otherwise formally accepted by AGRR:
The Platform may facilitate introductions and communications between users and property developers, owners, brokers, mortgage providers, banks, advisers or other third parties.
The Platform does not make us responsible for the acts, omissions, statements, products, services, documents or obligations of those third parties.
Accessing the Platform, communicating with us or receiving property information does not automatically make you our client.
A formal brokerage, agency, advisory, property-management or other professional relationship may arise only where:
We may decline to establish or continue a professional relationship at our sole discretion, subject to applicable law.
No employee, broker, contractor or representative may bind AGRR through an informal statement, message, presentation, telephone call or social-media communication unless that person has actual authority and the commitment is documented in a form accepted by AGRR.
A property reservation, brokerage appointment, sale and purchase agreement, memorandum of understanding, developer booking form, property-management agreement or other transaction document may be governed by separate terms.
Where a separate written agreement expressly conflicts with these Terms, the separate agreement will prevail only in relation to its specific subject matter.
These Terms continue to apply to:
Marketing material, brochures, presentations, emails, WhatsApp messages and oral discussions do not amend a separate agreement unless the amendment is made in the legally required form and accepted by authorised parties.
Property information displayed or communicated through the Platform may include:
Such information may originate from developers, owners, brokers, governmental sources, property-data providers, marketing agencies, public sources, automated systems or other third parties.
Although we may review or organise information, we do not undertake to independently verify every statement, figure, image, document or data point.
Property information may be:
You must independently verify all material information directly with the relevant developer, owner, authority, bank or professional adviser before making any decision or payment.
All prices, price ranges, discounts, incentives, fees, payment plans and availability information are subject to confirmation.
A displayed property, unit, price or payment plan may no longer be available by the time you contact us or attempt to proceed.
Developers and owners may, subject to applicable law and contractual restrictions:
A price displayed on the Platform does not constitute:
The legally binding price and transaction terms are only those contained in the final documents issued or accepted by the legally authorised seller or developer.
AGRR is not liable for a price change, withdrawn unit, expired promotion, rejected reservation or loss of an opportunity.
Areas, dimensions and measurements may be:
Square metre and square foot conversions may contain rounding differences.
References to internal area, built-up area, gross floor area, saleable area, balcony area, plot area or total area may have different meanings depending on the developer, project and applicable measurement methodology.
You must rely only on the measurements stated in the final legally binding transaction documents and independently verify any measurement material to your decision.
Photographs, videos, floor plans, maps, illustrations, computer-generated images, virtual tours, staging, furnishing and architectural renderings may be provided for illustration only.
They may show:
No image or rendering is a warranty that a property, view, facility, finish, furnishing or surrounding area will appear exactly as depicted.
Any completion, construction or handover date is an estimate unless expressly guaranteed in a binding transaction document by the responsible developer.
Construction and handover may be affected by:
AGRR does not construct, control or deliver third-party developments and is not responsible for:
Claims relating to construction or delivery must be directed to the responsible developer, seller, contractor or other legally responsible party.
Any reference to:
is informational, illustrative or based on assumptions.
Historical performance does not guarantee future performance.
Actual results may differ materially due to:
Unless expressly stated otherwise, displayed yields are gross estimates and may not account for all costs.
AGRR does not guarantee:
You may lose some or all of the money committed to a property transaction.
Nothing on the Platform constitutes:
Any language such as “investment”, “opportunity”, “high yield”, “recommended”, “best”, “prime”, “attractive” or similar wording describes a general commercial view and is not a personal recommendation or guarantee.
You remain solely responsible for assessing:
You should obtain independent financial advice before committing funds.
Information concerning ownership structures, residency, visas, Golden Visas, taxes, fees, inheritance, corporate ownership, financing, conveyancing or regulatory requirements is general information only.
It does not constitute legal, tax, accounting, immigration or regulatory advice.
Laws, policies, interpretations, thresholds and procedures may change at any time.
Eligibility for a visa, mortgage, tax treatment, ownership structure or governmental benefit depends on your individual circumstances and the decision of the relevant authority or institution.
AGRR does not guarantee:
You must obtain independent advice from appropriately qualified professionals.
Any mortgage calculator, monthly-payment estimate, interest-rate assumption, loan-to-value figure or financing example is indicative only.
Calculations may exclude:
Actual financing terms depend on the lender, property, borrower, residency status, income, age, creditworthiness, valuation and applicable regulation.
AGRR is not a bank and does not control a lender’s decision.
A financing indication, referral or preliminary discussion is not a binding loan offer or mortgage approval.
The Platform may use artificial intelligence, machine learning, language models, algorithms and automated systems to:
AI-generated content may be:
AI Systems may misunderstand your requirements or generate information that appears authoritative despite being inaccurate.
You must not treat an AI response as:
You must independently verify any material AI-generated information before relying on it.
AGRR may modify, suspend, restrict or discontinue any AI feature at any time.
We do not guarantee that AI functionality will be available, error-free, uninterrupted or suitable for any purpose.
The order, visibility or recommendation of a property may be influenced by:
A property’s inclusion, exclusion or position does not constitute an objective ranking of all properties available in the market.
We are not required to search or disclose every available property, developer, owner or opportunity.
A recommendation does not mean that a property is suitable for you or superior to every alternative.
Before entering into a transaction, you are responsible for conducting all due diligence you consider necessary.
This may include verifying:
You should review all transaction documents carefully and obtain independent legal, financial, technical and tax advice.
You must not transfer funds solely on the basis of information displayed on the Platform or an informal communication.
You are responsible for reading and understanding every document before signing, accepting or paying.
You must not assume that AGRR has reviewed a document for your personal legal interests unless we expressly agree in writing to do so.
AGRR is not responsible for:
The final legally binding transaction documents prevail over Platform content, marketing material and preliminary communications.
You must verify payment instructions independently before transferring any money.
Unless we expressly confirm otherwise in writing, payments relating to a property should be made only to the account officially designated in the relevant transaction documents.
You are responsible for verifying:
AGRR is not responsible for:
You must independently verify any change to payment instructions through a trusted communication channel.
No AGRR employee or representative is authorised to request payment into a personal bank account.
Where AGRR is expressly authorised to receive funds, the applicable written transaction documents and regulatory requirements will govern their handling.
Developers, owners, sellers, banks, mortgage brokers, property managers, lawyers, conveyancers, contractors, relocation companies and other service providers are independent third parties unless expressly stated otherwise.
AGRR does not control and is not responsible for their:
An introduction or referral does not constitute a warranty, endorsement or guarantee.
Your agreement with a third party is separate from your relationship with AGRR.
Any claim concerning a third party’s product, service or obligation must be pursued against the legally responsible third party.
AGRR may receive commissions, referral fees, marketing payments, service fees, incentives or other compensation from developers, sellers, owners, banks, brokers or service providers.
Unless disclosure is expressly required by applicable law or a separate agreement, AGRR is not required to disclose its internal commercial arrangements, margins or compensation structure.
The fact that AGRR receives compensation from a third party does not create a fiduciary duty to you.
AGRR may have commercial relationships with multiple developers, owners and service providers, including parties whose offerings compete with one another.
Subject to applicable law and professional obligations, AGRR may act for, introduce, communicate with or receive compensation from more than one party involved in the market or a transaction.
To the fullest extent permitted by law, use of the Platform does not create:
Any professional duty expressly accepted by AGRR in a separate written agreement is limited to the scope and duration stated in that agreement.
We may conduct identity, sanctions, politically exposed person, source-of-funds, source-of-wealth, fraud, adverse-media and other compliance checks.
You must promptly provide any information or documentation reasonably requested by us.
We may, without liability and subject to applicable law:
Where prohibited by law, we may be unable to tell you whether a report was made or explain the reason for a compliance decision.
You warrant that funds connected with any transaction are lawful and that you are not acting for an undisclosed or prohibited person.
You warrant that all information, documents and instructions you provide are:
We may rely on information and instructions appearing to originate from your email address, telephone number, WhatsApp account, account credentials or authorised representative.
We are not required to investigate whether an instruction is genuine unless there is an obvious reason to doubt it.
You must notify us immediately if:
You may communicate with us through telephone, WhatsApp, email, web forms, video calls, social media or other available channels.
You acknowledge that electronic communications may be:
We do not guarantee that any communication is confidential, secure, received or acted upon within a specific period.
Telephone calls, meetings and electronic communications may be monitored or recorded where permitted by law and appropriate notice has been provided.
Informal communications do not create a binding commitment unless confirmed in a legally binding form by an authorised person.
You may use the Platform only for lawful, personal or legitimate internal business purposes.
You must not:
We may determine, at our discretion, whether conduct violates these Terms.
Automated access to the Platform is prohibited unless expressly authorised by AGRR in writing.
This prohibition includes:
Any permission we grant may be withdrawn at any time.
Unauthorised automated access may result in blocking, suspension, legal action and claims for losses and enforcement costs.
The Platform and its contents are owned by, licensed to or lawfully used by AGRR.
Protected material may include:
Except for the limited right to use the Platform in accordance with these Terms, no intellectual-property right is transferred to you.
You may not copy, modify, publish, distribute, sell, licence, reproduce, commercially exploit or create derivative works from Platform content without prior written permission.
Downloading, printing or sharing limited extracts for your own genuine property enquiry is permitted, provided that you do not remove attribution notices or use the material commercially.
“User Submissions” include enquiries, messages, prompts, preferences, feedback, reviews, documents, images and other material submitted by you.
You retain any ownership rights you may have in your User Submissions.
By submitting material, you grant AGRR a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, process, analyse, translate, adapt, communicate and use that material as reasonably necessary to:
You warrant that your User Submissions do not:
You are responsible for your User Submissions.
Where you provide an idea, suggestion, recommendation or feedback concerning the Platform, you permit us to use it without restriction, compensation, attribution or obligation to implement it.
Feedback will not be treated as confidential unless we expressly agree otherwise in writing.
The Platform may link to or integrate with third-party websites and services.
These may include:
We do not control, endorse or guarantee third-party services.
Your use of a third-party service is governed by that third party’s terms, policies and practices.
AGRR is not responsible for:
The Platform is provided on an “as available” basis.
We do not guarantee:
We may, at any time and without liability:
Maintenance, security events, technical failures, third-party failures and circumstances beyond our control may affect availability.
We are not obliged to update any person after providing information.
Unless expressly agreed in writing, we have no continuing duty to notify you about:
You are responsible for requesting and verifying current information before acting.
To the fullest extent permitted by applicable law, the Platform and all content, information, recommendations, communications, calculations and functionality are provided:
To the fullest extent permitted by law, AGRR disclaims all express, implied, statutory and other warranties, including warranties relating to:
We do not warrant that:
Nothing in these Terms excludes a warranty, obligation or right that cannot lawfully be excluded.
To the fullest extent permitted by applicable law, AGRR and its affiliates, shareholders, directors, officers, employees, brokers, contractors, licensors and representatives will not be liable for:
whether arising in contract, tort, negligence, misrepresentation, statute, restitution or otherwise.
AGRR will not be liable for loss arising from or connected with:
Where liability cannot lawfully be excluded, the aggregate liability of AGRR arising from or connected with the Platform will, to the fullest extent permitted by law, be limited to the lower of:
Where you have paid no fee directly to AGRR for the relevant digital service, our aggregate liability will be limited to AED 100, to the fullest extent permitted by law.
The limitations in these Terms apply collectively to all claims, events, causes of action and affected parties and will not be increased by the number of claims.
Nothing in these Terms excludes or limits liability to the extent that such exclusion or limitation is prohibited by mandatory applicable law.
You acknowledge that:
Each disclaimer, exclusion and limitation is intended to apply independently.
To the fullest extent permitted by law, you agree to indemnify and hold harmless AGRR and its affiliates, shareholders, directors, officers, employees, brokers, contractors and representatives from and against claims, proceedings, liabilities, losses, damages, penalties, fines, costs and expenses, including reasonable legal and professional fees, arising from or connected with:
This indemnity does not apply to the extent that a liability was directly caused by AGRR and cannot lawfully be transferred or excluded.
To the fullest extent permitted by law, where you have a dispute with a developer, owner, seller, bank, broker, contractor, tenant, property manager, adviser or other third party, you release AGRR from claims arising solely from that third party’s independent conduct.
AGRR is not obliged to:
We may assist at our discretion without accepting liability or responsibility for the outcome.
AGRR is not responsible for delay, interruption or failure caused by events beyond its reasonable control, including:
Our obligations will be suspended to the extent and for the duration that performance is prevented or materially affected.
We may suspend, restrict or terminate your access to the Platform immediately and without liability where:
We are not required to give advance notice or disclose security, compliance or internal decision-making information.
Termination does not affect accrued rights, existing obligations or provisions intended to survive termination.
We may change:
at any time.
A feature that was previously free may become restricted or paid, subject to any legally required notice and acceptance.
We are not liable because a previous version, feature, listing or dataset is no longer available.
We may amend these Terms at any time.
Updated Terms become effective when published on the Platform unless a later effective date is specified.
Where required by law, we will provide additional notice or obtain renewed acceptance.
Your continued use of the Platform after updated Terms become effective constitutes acceptance of those updated Terms.
You should review these Terms periodically.
Our collection and use of Personal Data are governed by our Privacy Policy.
The Privacy Policy forms part of these Terms by reference.
You must review the Privacy Policy before submitting Personal Data.
We may provide notices by:
A notice is deemed received when sent, posted or made available, unless mandatory law requires otherwise.
You are responsible for keeping your contact details current and checking communications.
Legal notices to AGRR must be sent to:
AGRR Real Estate LLCOffice 1702, Al Habtoor Business TowerDubai Marina, DubaiUnited Arab EmiratesSending a message does not constitute valid service of court proceedings unless permitted by applicable procedural law.
You agree that electronic communications, records, logs, form submissions, messages, timestamps, click records and system-generated records may be retained and used as evidence, subject to applicable law.
You consent to contracting and communicating electronically where relevant.
You are responsible for retaining copies of documents and communications material to you.
AGRR is not required to retain every communication indefinitely.
Questions or complaints relating to the Platform may be submitted to:
You should include:
Submitting a complaint does not suspend any payment, contractual, limitation or procedural deadline.
We may request identity verification and additional information before reviewing a complaint.
These Terms and any dispute or non-contractual obligation arising from or connected with them are governed by:
without giving effect to conflict-of-law principles, except where mandatory law requires otherwise.
Subject to any mandatory jurisdiction or complaint mechanism that cannot lawfully be excluded, the courts of Dubai, United Arab Emirates, have exclusive jurisdiction over disputes arising from or connected with:
Nothing in these Terms prevents AGRR from seeking urgent, protective or injunctive relief in any court of competent jurisdiction where necessary to protect its intellectual property, confidential information, systems or rights.
To the fullest extent permitted by applicable law, any claim arising from or connected with the Platform must be formally commenced within one year after the claimant became aware, or reasonably should have become aware, of the facts giving rise to the claim.
Where a shorter or different mandatory limitation period applies, that mandatory period will apply.
Nothing in this section revives a claim already time-barred under applicable law.
These Terms may be made available in English, Arabic or another language.
Where an Arabic version is required by applicable law, it will apply to the extent required by that law.
Subject to mandatory law, the English version will prevail in the event of an inconsistency between language versions.
A translation is provided for convenience and does not expand AGRR’s obligations beyond those contained in the governing version.
You may not assign, transfer or delegate any right or obligation under these Terms without our prior written consent.
We may assign or transfer our rights and obligations to:
subject to applicable law.
A failure or delay by AGRR to exercise a right does not waive that right.
A waiver is effective only if expressly made in writing by an authorised representative and applies only to the specific circumstances stated.
If any provision of these Terms is found unlawful, invalid or unenforceable:
Each disclaimer, exclusion, limitation and indemnity is intended to operate separately.
Unless expressly stated otherwise, no person other than you and AGRR has a right to enforce these Terms.
AGRR’s affiliates, shareholders, directors, officers, employees, brokers, contractors and representatives may rely on provisions expressly intended for their protection.
Provisions concerning:
will continue after suspension, termination or cessation of use.
These Terms, together with the Privacy Policy and any applicable separate written agreement, constitute the entire agreement concerning your use of the Platform.
They supersede previous discussions, statements and representations concerning Platform use.
You acknowledge that you have not relied on any statement not expressly contained in a binding agreement, except to the extent that applicable law does not permit such reliance to be excluded.
Nothing in these Terms is intended to exclude, restrict or waive:
Where a provision conflicts with mandatory law, the mandatory law will apply only to the minimum extent required, and the remaining provisions will continue in effect.